IT service outsourcing is the process of using external resources to handle the majority or all of a company’s technological needs. Instead of employing internal employees or teams to do the tasks, they work with outsourcing companies with expertise in managing jobs as diverse as infrastructure maintenance, software development, and operating service desks. Nearshore (same nation), as well as close shore (nearby nations), are two possible outsourcing alternatives However, many businesses are drawn to the numerous advantages which come with outsourcing to outsourcing destinations like the Philippines.