QuickBooks shipping manager not working? Don't worry, we can help!. An error occurs due to shipping manager database has been corrupted. This issue is "the shipping manager database is newer than the shipping manager on this PC" when trying to use Shipping Manager in QuickBooks Desktop or QB Point of Sale. You need to rename the shipping manager folders new to ShippingManagerOLD read more https://www.askforaccounting.com/quickbooks-shipping-manager-not-working-shipping-manager-database-error/