Where are you having this difficulty? Whenever you face an issue & acquire a problem on your aol account. You need to try to log on your account on different gadgets and take a look at. Are you having the send & acquire trouble on other gadgets as properly. Or you are having trouble in your particular gadgets best. Let’s say. 1. I can acquire the emails on the laptop, however no longer on phone. 2. AOL mail is receiving the emails on computer and speak to however not on outlook utility. Source: https://www.usatechblog.com/blog/how-to-reset-change-recover-aol-password/