In order to connect to Mywifiext you need to restart the computer and your Netgear wifi extender. When it’s done do the factory reset and hold down 15 seconds till the time you see an orange flashing icon. Now you need to go on its internal default IP address 192.168.1.250. Restart the browser if it still gives problems and also change browsers and try again. If you are still unable to connect, visit mywifiext.com instead of mywifiext.net. You also need to make sure that your device isn’t connecting to the internet via any other path. If it isn’t connecting even now then you should let your device power up for few minutes and then try to restart your device. http://www.mywifi-ext.net/