if you enter the incorrect password for your regular wireless network to which you are connecting the netgear range booster. So in this case you need not have to reset your extender. You would have log in to mywifiext.net again and it will show you the message that the password you have entered is incorrect and it will give you the option to of skip, cancel and continue. In that case you have to select continue and the mywifiext.net will redirect you to the set up wizard, following which you need to select your main wireless network and type in the correct and hence your range extender will get connected and you will have all the solid green lights lid up on the range extender.Specialist help Now supposing if you have confirmed both of the above scenarios and yet the you are getting the same error, then you can directly get in touch with specialist through mywifiext support number. You will be assisted by on call support or through chat. Once the issue has been figured out and fixed by the specialist, the error will appear no more and your extender will be up and running.