Sometimes, the home router which we are using does not work the Netgear wireless rangeextender. The settings on the home router are made like, not to proceed with setup process using the wireless protected setup. Due to which, the Netgear wireless range extender is not able to work. To solve this problem, we have to log into the router. Over there, we could make the changes in the settings, which needs to be changed. After saving the settings, Netgear wireless range extender will start working with home router. http://www.mywifiext-net.com/service.html