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gabriel bruce

Salesforce Agentforce Service Agent

VALiNTRY360’s Salesforce Agentforce Service Agent modernizes customer support by combining Salesforce-native AI agents, low-code workflows, and omnichannel routing to resolve more issues faster and at lower cost. Built to sit inside your Service Cloud, Agentforce Service Agent automates case triage, skill-based routing, and multi-step task execution while preserving clean audit trails and governance—so human agents focus on complex, high-value work and customers get consistent, context-aware responses across chat, email, SMS, WhatsApp and social. VALiNTRY360 layers proven implementation practices (discovery, use-case design, sandbox build, training and ongoing optimization) so organizations realize measurable ROI quickly and scale securely as demand grows. For teams moving to AI-assisted operations, Agentforce Service Agent delivers faster time-to-resolution, improved agent productivity, and richer operational insights via built-in analytics. To learn more visit VALiNTRY360. For more info visit us https://valintry360.com/agentforce-for-service

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